Join the SHACKLOG discussion group/reflector (registered users of SHACKLOG only). The discussion group is a forum for members to exchange views, ask “how do I do so and so?”, give constructive criticism, etc.

Free telephone/email support is provided to users of the demo version.

Free telephone/email support is provided to SHACKLOG 5 users provided that their maintenance agreement is up to date.

Purchasers of SHACKLOG 5.x or purchasers of upgrades to V5.x are entitled to free telephone/email support up to the end of the month 12 months after purchase. 

During the support period the following benefits apply: